Viking Appliance Service · Mercer Island

Viking · Mercer Island

Range Repair

Burner, spark module and griddle work on Viking sealed-burner and open-burner professional ranges.

Stainless professional gas range between granite counters, oven door open and one burner cap lifted off

What people describe when they call

  • One burner clicks forever but never lights, even with a clean cap
  • Flame burns tall and yellow instead of a tight blue cone
  • The simmer setting will not hold — it either goes out or roars
  • Griddle plate runs hot on one end and cool on the other

How the visit runs

  1. 01 The description over the phone. Model number and the exact behaviour. Half the likely causes are usually eliminated before anyone leaves.
  2. 02 A real assessment on site. Measured, not guessed — temperatures, gas pressure, continuity, whichever applies. The $89 service call covers the visit and the full assessment, and it is credited against an approved repair.
  3. 03 A firm price, then the repair. Parts and labour quoted as one number. Nothing is ordered or opened up until you agree to it.

What it costs

What range repair costs

Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.

Parts and labour are quoted as one firm figure, agreed with you before anything is ordered or opened up — and the $89 already paid for the visit comes off that figure the moment you approve the work. The bands below are ranges because the same fault costs differently from one Viking model to the next.

Igniter or burner assembly
$190$460
Oven thermostat or heating element
$200$470
Refrigeration fan or defrost system
$290$700
Dishwasher pump or control
$200$420
Control board or touch panel
$480$670
Compressor or sealed-system repair
$1,320$3,130

Worth setting against those bands: a comparable Viking replacement, before installation, $6,500$16,950 in this market. On equipment built to be rebuilt rather than swapped out, even the heaviest band above is usually the cheaper road.

Where this is offered

Range Repair is available across the whole of Mercer Island — East Seattle, First Hill, Emerald Hills, Mercerwood — usually within the same day for calls placed in the morning. Work runs 8:00 am – 8:00 pm, seven days, and the phone is answered 24/7.

In their words

Kitchens we have been back to

4.9 / 51,232 reviews

  • Every flame on the cooktop burned tall and yellow after the gas meter was swapped. He measured pressure at the manifold, found it running high, and set it back to spec. Blue cones again.
    Camille R.Emerald Hills · May 2026
  • Simmer setting on our older open-burner range kept dying under a covered pan. He reset the air shutters and changed a tired valve. Two visits, because that valve came from a supplier.
    Odessa B.East Seattle · Feb 2026
  • Left front burner clicked for a solid minute before catching. The electrode was soaked from a boil-over and the cap sat crooked. Cleaned, re-gapped, realigned. It lights instantly now.
    Wallace K.East Seattle · Jul 2025

Next step

Tell us what it is doing

Book a slot online in a minute, or call and describe it. Mercer Island calls placed in the morning are normally seen the same afternoon. Work runs 8:00 am – 8:00 pm, seven days; the phone is answered 24/7.