Contact
Book a visit
Two ways in, and nothing else to fill out. The phone is fastest — most Mercer Island calls placed before noon are seen the same day. If it is easier, pick a slot on the booking page instead.
- Phone
- (206) 208-3377
- Booking
- Book online
- On site
- 8:00 am – 8:00 pm, seven days
- Phone answered
- 24/7
- Service call
- $89, credited in full against an approved repair
- Coverage
- Mercer Island, WA — East Seattle · First Hill · Emerald Hills · Mercerwood
Next step
Pick a slot, or just ring
The booking page asks for the appliance, the symptom and an address on Mercer Island, then shows the times that are actually open. It takes about a minute and lands straight on the same schedule the phone books into.
- Have the model number to hand. Rating plate: behind a range kick panel, or the upper left interior frame on refrigeration. It narrows the fault before anyone sets off.
- Describe the behaviour, not the diagnosis. Noises, temperatures, error codes and how long it has been going on are worth more than a guess at the part.
- $89 service call. It covers the visit and a full assessment of the unit, and it is credited in full against the repair if you approve the work. Parts and labour are quoted as one firm figure before anything comes apart.
Covering East Seattle, First Hill, Emerald Hills, Mercerwood — the whole of Mercer Island, and nowhere else.
In their words
Kitchens we have been back to
4.9 / 51,264 reviews
Simmer setting on our older open-burner range kept dying under a covered pan. He reset the air shutters and changed a tired valve. Two visits, because that valve came from a supplier.
Broil element in the lower oven stopped glowing and the display threw a code. He read the code properly, tested the relay board as well as the element, and replaced only the element.
The built-in refrigerator was warm on the fresh food side. He diagnosed a failed evaporator fan in about half an hour and had the part on the van. Our cabinetry went back together perfectly.